Shipping policy
Last Updated: October 16, 2026
This Shipping Policy applies to eligible orders placed through the official TangoScrubs website at tangoscrubs.com.
Shipping Destinations
TangoScrubs currently offers shipping to eligible addresses within the United States subject to availability and the shipping options presented at checkout.
Shipping availability may vary by destination, product, and carrier service.
Shipping Carriers
Orders may be shipped using USPS, UPS, DHL, or another shipping service selected by TangoScrubs based on the destination, service availability, and order requirements.
The carrier and shipping method used may vary by order.
Shipping Rates
Applicable shipping charges are calculated or displayed during checkout based on the shipping destination, available delivery options, and order details.
Eligible U.S. orders with a qualifying merchandise subtotal of $99 or more may receive free standard shipping when the offer is active and applicable at checkout.
Any shipping discounts, thresholds, or promotional shipping offers are subject to the terms displayed at the time of purchase.
Order Processing and Delivery
Orders are processed following successful payment authorization and verification.
Processing times may vary depending on order volume, inventory availability, weekends, holidays, and other operational factors.
Estimated delivery dates or transit times displayed at checkout are estimates rather than guarantees, unless expressly stated otherwise.
Delivery estimates generally do not include order processing time unless specifically indicated.
Shipping Confirmations and Tracking
When tracking information is available, customers will receive shipping confirmation and tracking details through the contact information associated with their order.
Tracking information may take additional time to become active after a shipping label is generated.
Shipping Delays
Delivery may be affected by carrier delays, severe weather, holidays, customs procedures, service disruptions, or other circumstances outside TangoScrubs' reasonable control.
If TangoScrubs cannot ship an order within the applicable promised shipping timeframe, we will notify the customer and provide the options required by applicable law, including cancellation and refund where appropriate.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information.
If a shipping address requires correction, contact order@tangoscrubs.com as soon as possible.
Address changes cannot be guaranteed after an order has entered processing or been transferred to a shipping carrier.
Lost, Missing, or Damaged Shipments
If an order is lost, arrives damaged, or appears to have been delivered incorrectly, contact order@tangoscrubs.com with the order number and relevant tracking information.
TangoScrubs will review the circumstances and assist with an appropriate resolution in accordance with applicable law and the circumstances of the shipment.
Order Cancellations and Modifications
Because orders may be processed promptly, cancellation and modification requests are not guaranteed.
Requests must be submitted as soon as possible to order@tangoscrubs.com with the order number and CANCELLATION/MODIFICATION in the email subject line.
Orders that have already shipped may not be eligible for cancellation or modification.
For merchandise returns, please review our Return & Refund Policy at: https://tangoscrubs.com/policies/refund-policy
Contact
For shipping questions or order assistance:
TangoScrubs
Email: order@tangoscrubs.com
Website: https://tangoscrubs.com
